Medical Assistant Coordinator – Lincoln

POSITION: Medical Assistant Coordinator


STATUS: Full-time (40 hours)


WORK SCHEDULE: Full-time (40 hours) – Monday – Friday, 7:00 a.m. – 3:30 p.m.  Hours and location may vary depending on the needs of the organization.

SUMMARY: Assists the Operations Manager with the oversight of medical assistant staff within the Lincoln site and provides ongoing training to medical assistants.  HAN has a new updated competitive wage scale.


  • Oversees and monitors daily medical assistant workflow within the Lincoln site, including supervision to ensure efficient daily operations.
  • Cross-trained in all medical assistant positions.
  • Conducts competency trainings for all medical assistant staff.
  • Performs performance evaluations, including attesting medical assistant clinical competencies have been met.
  • Works in conjunction with the Operations Manager to create, standardize, monitor, manage, and enforce operational policies and procedures.
  • Serves as an Electronic Medical Record (EMR) superuser and trainer. Promotes and provides ongoing education regarding best practices in the clinical use of the EMR.
  • Serves as IMMPACT coordinator and maintains vaccine supply of both State and Private vaccines for the Lincoln site.
  • Oversees and monitors the tracking of delinquent orders.
  • Oversees quality controls for CLIA waive testing and maintains data loggers.
  • Oversees sharps container and biohazard management.
  • Oversees supply inventory, including crash cart supplies, and ensures room stocking is complete.
  • Monitors daily workflow of telephone encounters and actions in the EMR system.
  • Assists with maintaining compliance, patient satisfaction, patient-centered medical home, and Quality Improvement (QI) systems for the Lincoln site and reports variances to the Operations Manager.
  • Enforces proper safety practices and techniques.
  • Attends and/or conducts regular team meetings in conjunction with the Operations Manager at the Lincoln site. Attends and participates in all other meetings as assigned by the Operations Manager.
  • Attends to incident reports and patient concerns per policy, and forwards to the Operations Manager and Compliance Officer.
  • Other duties as assigned.


  • A minimum of an Associate Medical Assistant degree required.
  • Must be a Certified Medical Assistant through the American Association of Medical Assistants or eligible and willing to become certified with HAN support and assistance.
  • Must have demonstrated experience in all areas of medical assisting tasks and duties in order to review and approve medical assistant competencies.
  • Must have prior staff supervision experience.
  • Must have medical practice experience.
  • Must have excellent communication and customer service skills.
  • Must have excellent analytical skills and ability to make judgment decisions.
  • Must be competent with computers
  • Must have experience working with EMR systems.
  • Ability to multitask and be organized in a fast-paced environment.

RESPONSIBLE TO: Operations Manager

Interested candidates click here to complete our online employment application and submit a resume.

POST DATE: 09/16/2020

Making a difference in the lives of our patients and our community.

Providing compassionate, high quality healthcare services for all.