Medical Assistant Coordinator – Lincoln

POSITION: Medical Assistant Coordinator

LOCATION: Lincoln

STATUS: Full-time (40 hours)

EXEMPT/NON-EXEMPT: Non-exempt

WORK SCHEDULE: Full-time (40 hours) – Monday – Friday, 7:00 a.m. – 3:30 p.m.  Hours and location may vary depending on the needs of the organization.

SUMMARY: Assists the Operations Manager with the oversight of medical assistant staff within the Lincoln site and provides ongoing training to medical assistants.  HAN has a new updated competitive wage scale.

RESPONSIBILITIES AND DUTIES:

• Oversees and monitors daily medical assistant workflow within the Lincoln site, including supervision to ensure efficient daily operations.
• Cross-trained in all medical assistant positions.
• Conducts competency trainings for all medical assistant staff.
• Performs performance evaluations, including attesting medical assistant clinical competencies have been met.
• Works in conjunction with the Operations Manager to create, standardize, monitor, manage, and enforce operational policies and procedures.
• Serves as an Electronic Medical Record (EMR) superuser and trainer. Promotes and provides ongoing education regarding best practices in the clinical use of the EMR.
• Serves as IMMPACT coordinator and maintains vaccine supply of both State and Private vaccines for the Lincoln site.
• Oversees and monitors the tracking of delinquent orders.
• Oversees quality controls for CLIA waive testing and maintains data loggers.
• Oversees sharps container and biohazard management.
• Oversees supply inventory, including crash cart supplies, and ensures room stocking is complete.
• Monitors daily workflow of telephone encounters and actions in the EMR system.
• Assists with maintaining compliance, patient satisfaction, patient-centered medical home, and Quality Improvement (QI) systems for the Lincoln site and reports variances to the Operations Manager.
• Enforces proper safety practices and techniques.
• Attends and/or conducts regular team meetings in conjunction with the Operations Manager at the Lincoln site. Attends and participates in all other meetings as assigned by the Operations Manager.
• Attends to incident reports and patient concerns per policy, and forwards to the Operations Manager and Compliance Officer.
• Other duties as assigned.

QUALIFICATIONS:

• A minimum of an Associate Medical Assistant degree required.
• Must be a Certified Medical Assistant through the American Association of Medical Assistants or eligible and willing to become certified with HAN support and assistance.
• Must have demonstrated experience in all areas of medical assisting tasks and duties in order to review and approve medical assistant competencies.
• Must have prior staff supervision experience.
• Must have medical practice experience.
• Must have excellent communication and customer service skills.
• Must have excellent analytical skills and ability to make judgment decisions.
• Must be competent with computers
• Must have experience working with EMR systems.
• Ability to multitask and be organized in a fast-paced environment.

RESPONSIBLE TO: Operations Manager

Interested candidates click here to complete our online employment application and submit a resume.

POST DATE: 09/16/2020