Receptionist – West Enfield
Position Location: West Enfield
Hours: Full time – 40 hrs./wk.
Schedule: Monday, Tuesday, Thursday & Friday, 6:45 am – 5:15 pm; Wednesday – Off
Primary duties:
- Work within their team to create and sustain a Patient Centered model of quality health care.
- Greet patients and visitors with professional and high-quality customer service.
- Answer telephone and refers calls as appropriate.
- Create accurate and complete messages for the providers and support staff.
- Utilize the electronic medical record for documentation for all patient interaction.
- Collect, verify, and input all pertinent patient demographics into the electronic medical record at each concurrent visit making necessary changes if needed, including insurance and responsible party information.
- Ensure patients have completed Consent to Treat form at every visit.
- Ensure patients have completed updated Demographics form every 365 days or sooner if updates are needed.
- Verify insurance eligibility during the registration process.
- Maintain awareness of Provider’s schedule and perform scheduling and rescheduling.
- Perform effective appointment confirmation calls and mail reminder letters.
- Perform outreach to patients and process no show letters to patients per No Show Policy.
- Perform outreach to patients regarding preventive and chronic gaps in the patient’s care.
- Other duties as assigned
Qualifications:
- Must have excellent customer service skills
- Must be proficient with computers
- Must be able to multitask and work in a fast-paced environment
- Health care reception experience preferred
Responsible to: Site Coordinator
Interested candidates click here to complete our online employment application and submit a resume.
POST DATE: 05/20/2025
